Shipping Information

We are committed to ensuring that your orders are delivered promptly and securely. Please find below the details of our shipping policy:

  • Tracked 48 Royal Mail Shipping: We use Tracked 48 Royal Mail shipping for all our deliveries. This service provides you with the peace of mind of knowing where your parcel is at all times, thanks to the comprehensive tracking information available.

  • Dispatch Days: To ensure timely delivery, we dispatch orders twice a week—every Monday and Wednesday. As a small team of three, all juggling full-time education, we appreciate your understanding and support in keeping things running smoothly!

  • Delivery Timeline: Typically, items should arrive within 2 to 5 days after dispatch. However, please note that due to ongoing delays with Royal Mail, delivery may take up to 6 days in some cases.

Shipping Address and Personal Details:

  • Customers are responsible for providing accurate shipping addresses and personal details during checkout.

  • TAZ JEWELS is not liable for delays, misdeliveries due to incorrect information.

  • TAZ JEWELS is not responsible for parcels delivered to the wrong address due to incorrect information provided at checkout. Please ensure all shipping details are accurate before completing your order. Once an item has been dispatched, we rely on postal services for timely and accurate delivery. In the event of a misdelivery, we recommend contacting the carrier directly to resolve the issue.

  • Customers should double-check their details before placing an order to avoid issues.

We appreciate your understanding and patience regarding any potential delays and are committed to providing the best possible service for our customers.